Privacy Policy

How BYOP Electric collects, uses, and protects your information.

Effective Date: March 1, 2026

Last Updated: April 13, 2026

BYOP Electric ("we," "us," or "our"), a DBA of Tono Build LLC, operates the website byopelectric.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information You Provide

When you interact with us through the Site, we may collect information you voluntarily provide, including:

  • Contact information: name, email address, phone number, and mailing address
  • Service request details: property information, project descriptions, and preferred service dates
  • Communications: messages sent through our contact forms, email, phone, or text

Information Collected Automatically

When you visit the Site, we automatically collect certain information, including:

  • Device information: browser type, operating system, device type, and screen resolution
  • Usage data: pages visited, time spent on pages, referring URLs, and click patterns
  • Location data: general geographic location based on IP address
  • Cookies and similar technologies: as described in the Cookies section below

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests
  • Provide, maintain, and improve our residential solar, battery, and standby generator services
  • Send service-related text messages (SMS), including appointment confirmations, job status updates, invoice notifications, and service follow-ups
  • Send project updates, estimates, invoices, and appointment confirmations
  • Improve our website, content, and user experience
  • Analyze site traffic and usage patterns
  • Comply with legal obligations
  • Protect against fraud and unauthorized activity

3. SMS/Text Messaging

BYOP Electric sends service-related text (SMS) messages to customers and prospective customers. These messages include:

  • Appointment confirmations
  • Job status updates
  • Invoice notifications
  • Service follow-ups

How you consent: You provide consent to receive these messages either by submitting your phone number through the contact form at byopelectric.com/contact, or by providing verbal consent during an in-person or phone consultation.

Message frequency and rates: Message frequency varies based on the status of your inquiry, quote, or project. Message and data rates may apply based on your mobile carrier plan.

Opt-out: You may opt out at any time by replying STOP to any text message. Reply HELP for assistance. Opting out does not affect your ability to receive services from BYOP Electric.

No third-party sharing: We do not share phone numbers with third parties for marketing purposes. Mobile opt-in information and SMS consent are not sold, rented, or shared with any third parties or affiliates.

For questions about our messaging practices, contact [email protected] or call (385) 283-7904.

4. Third-Party Services

We use the following third-party services that may collect information about you:

  • Google Analytics (GA4): We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information from Google Analytics to improve our Site. Google's ability to use and share information collected by Google Analytics is governed by the Google Privacy Policy.
  • Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of our advertising and to deliver targeted ads. Information collected may include pages visited, actions taken, and device information. You can learn more about Meta's data practices at Meta Privacy Policy.
  • Supabase: We use Supabase for backend data storage and form submissions. Data is stored securely in compliance with their privacy policy.
  • Cloudflare: Our Site uses Cloudflare for content delivery, security, and performance optimization. Cloudflare may process certain technical data as described in their privacy policy.

5. Cookies and Tracking Technologies

Cookies are small data files placed on your device when you visit a website. We use cookies and similar tracking technologies for:

  • Essential cookies: Required for the Site to function properly
  • Analytics cookies: Help us understand how visitors interact with the Site (Google Analytics)
  • Advertising cookies: Used to deliver relevant ads and measure their effectiveness (Meta Pixel)

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect your experience on the Site.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service providers: With trusted third-party vendors who assist us in operating the Site and delivering services (subject to confidentiality obligations)
  • Legal requirements: When required by law, regulation, or legal process
  • Protection of rights: To protect our rights, property, or safety, or the rights, property, or safety of others
  • Business transfers: In connection with a merger, acquisition, or sale of assets

SMS consent is never shared. Mobile phone opt-in information and consent to receive text messages from BYOP Electric are not sold, rented, or shared with any third parties or affiliates for their marketing or promotional purposes.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

  • Service inquiries and quotes: retained for up to 3 years after last contact
  • Customer project records: retained for 7 years to comply with tax and licensing requirements
  • Analytics data: retained according to the default retention periods of Google Analytics and Meta

You may request deletion of your personal information at any time by contacting us.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. These include encryption in transit (HTTPS/TLS), secure hosting infrastructure via Cloudflare, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Utah Consumer Privacy Act (UCPA)

If you are a Utah resident, you have the right to:

  • Confirm whether we are processing your personal data
  • Access your personal data
  • Delete personal data you have provided to us
  • Obtain a copy of your personal data in a portable format
  • Opt out of targeted advertising and the sale of personal data (we do not sell personal data)

California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose
  • Request deletion of your personal information
  • Opt out of the sale or sharing of your personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at [email protected] or call (385) 283-7904. We will respond to verifiable requests within 45 days.

10. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe we may have collected information from a child under 13, please contact us immediately.

11. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. There is currently no uniform standard for how companies should respond to DNT signals. At this time, we do not respond to DNT signals.

12. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: